In Chapter Fourteen of Public Relations Writing and Media Techniques, we discussed Writing Emails, Memos, and Proposals.
1. When writing, one should follow the basic guidelines of clarity, completeness, conciseness, correctness, courtesy, and responsibility.
2. Email is useful because it saves money on employee communications, flattens hierarchy, and speeds up company decision making.
3. Emails should use language that is halfway between formal and informal. Keeping messages short is also important as well as using few attachments as possible and proper but standard English so that there are never any misconceptions about something you put.
4. A memo should be concise and to the point and doesn’t have to be formal.
5. A business letter can be written by hand or via email and always has a header and is formal.
6. Proposals are written to companies offering your companies’ services to their organizations.